This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- "Account" means a unique account created for You to access our Service or parts of our Service.
- "Business", for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information.
- "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Quiet AI, located at 19550 Vallco Pkwy, Cupertino, CA 95014. For the purpose of the GDPR, the Company is the Data Controller.
- "Country" refers to USA.
- "Consumer", for the purpose of the CCPA, means a natural person who is a California resident.
- "Cookies" are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- "Data Controller", for the purposes of the GDPR, refers to the Company as the legal person which determines the purposes and means of the processing of Personal Data.
- "Device" means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- "Personal Data" is any information that relates to an identified or identifiable individual.
- "Service" refers to the Website.
- "Service Provider" means any natural or legal person who processes the data on behalf of the Company.
- "Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself.
- "Website" refers to Quiet AI, accessible from https://tryquiet.ai and https://tryquiet.app
- "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Address, State, Province, ZIP/Postal code, City
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service.
Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service through any device, We may collect information such as device type, IP address, operating system, browser type, and other diagnostic data necessary for service functionality and security.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. The technologies We use may include:
- Cookies or Browser Cookies: A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent.
- Web Beacons: Certain sections of our Service and our emails may contain small electronic files known as web beacons.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including to monitor the usage of our Service.
- To manage Your Account to manage Your registration as a user of the Service.
- For the performance of a contract the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased.
- To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication regarding updates or informative communications.
- To provide You with news special offers and general information about other goods, services and events which we offer.
- To manage Your requests to attend and manage Your requests to Us.
- For business transfers We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale.
- For other purposes such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns.
Sharing Your Personal Information
We may share Your personal information in the following situations:
- With Service Providers to monitor and analyze the use of our Service, for payment processing, to contact You.
- For business transfers in connection with any merger, sale of Company assets, financing, or acquisition.
- With Affiliates in which case we will require those affiliates to honor this Privacy Policy.
- With business partners to offer You certain products, services or promotions.
- With Your consent for any other purpose with Your consent.
Your Privacy Rights
Retention of Your Personal Data
The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.
Security of Your Personal Data
The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.
GDPR Privacy Rights
Your Rights under the GDPR
If You are within the EU, You have the following rights:
- Request access to Your Personal Data - You can access, update or request deletion of Your Personal Data.
- Request correction - You have the right to have any incomplete or inaccurate information corrected.
- Object to processing - You have the right to object to our processing of Your Personal Data.
- Request erasure - You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
- Request data transfer - We will provide Your Personal Data in a structured, commonly used, machine-readable format.
- Withdraw consent - You have the right to withdraw Your consent on using your Personal Data.
CCPA Privacy Rights
Your Rights under the CCPA
If You are a California resident, You have the following rights:
- The right to notice - You have the right to be notified which categories of Personal Data are being collected.
- The right to request - You have the right to request that We disclose information about Our collection, use, sale, disclosure for business purposes.
- The right to say no to the sale of Personal Data - You have the right to direct Us to not sell Your personal information.
- The right to delete Personal Data - You have the right to request the deletion of Your Personal Data, subject to certain exceptions.
- The right not to be discriminated against - You have the right not to be discriminated against for exercising any of Your consumer's rights.
Third-Party Services
Analytics
We may use third-party Service providers to monitor and analyze the use of our Service.
We use Plausible Analytics, a privacy-friendly analytics service, to measure aggregate site traffic. Plausible does not use cookies and does not collect personal data. For more information, see plausible.io/data-policy.
Email Marketing
We may use Your Personal Data to contact You with newsletters, marketing or promotional materials and other information that may be of interest to You.
Currently, we do not send marketing emails. This section will be updated if we implement email marketing in the future.
Advertising
We do not serve advertisements or use advertising networks. Our service is ad-free.
Payments
We may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing.
Currently, we do not process payments directly. This section will be updated if we implement payment processing in the future.
Children's Privacy
Our Service is intended for business use and not directed to individuals under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Business Customer Data
When you use our Service as part of an organization, your organization controls and administers your account. Your organization's privacy policies and data processing agreements may also apply to your use of our Service.
Data Processing Agreement
For business customers who process personal data of EU individuals or require additional data protection terms, we provide a separate Data Processing Agreement (DPA) that includes Standard Contractual Clauses. Please contact us to execute a DPA.
Data Location and Security
Your data is primarily stored and processed in the United States with appropriate security measures including encryption, access controls, and regular security assessments. We implement reasonable measures to ensure service availability and data backup.
Account Termination and Data Retention
Upon account termination, we will delete or anonymize your data within 30 days, except where retention is required by law or legitimate business purposes. Different types of data may have different retention periods as outlined in our DPA.
Sub-processors
We may engage third-party sub-processors to assist in providing our Service. A current list of sub-processors is available upon request. We ensure all sub-processors meet appropriate data protection standards.